Whimsy & Co. Studio Privacy Policy

 

Last updated: September 2025

 

At Whimsy & Co. Studio, we care about your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights.

 

1. Information we collect

We may collect the following types of information when you interact with us:

• Enrolment details: your child’s name, age, parent/guardian contact details, medical or learning needs (so we can keep them safe).

• Booking and payment information: billing details when you enrol or buy digital products.

• Website use: information like IP address or cookies if you visit our site (through services like Google Analytics).

• Photos and videos: with your consent, for learning reports, social media (unidentifiable only), or promotional material.

 

2. How we use your information

We use the information we collect to:

• Provide safe, personalised learning experiences.

• Communicate with you about classes, updates, and events.

• Process bookings and payments securely.

• Meet our reporting obligations (e.g., for NZQA in the future).

• Improve our website and services.

 

We will never sell your information to anyone.

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3. Sharing your information

We may share your information with:

• Service providers who help us run our business (e.g., payment processors, website hosting).

• Regulatory bodies if required by law (e.g., NZQA, Ministry of Education).

• Social media platforms, but only if you’ve consented to unidentifiable photos/videos being shared.

 

4. Storing and protecting your information

• We store information securely and limit access to authorised staff only.

• Photos and videos are stored offline — not on cloud services.

• We take reasonable steps to prevent loss, misuse, or unauthorised access.

 

5. Your rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Access the personal information we hold about you or your child.

• Ask us to correct any information that’s wrong or out of date.

• Withdraw your consent for photos/videos at any time.

 

To exercise these rights, please contact us at: whimsyandcostudio@gmail.com

 

6. Cookies and third-party services

Our website may use cookies and services like Google Analytics to understand how people use our site. You can disable cookies in your browser if you prefer.

 

7. Updates to this policy

We may update this policy from time to time. Any changes will be posted on our website with the updated date.

 

8. Contact us

If you have any questions or concerns about how we handle personal information, please get in touch:

📧 Email: whimsyandcostudio@gmail.com

📍 Address: Unit 38 / 11 Northside Drive, Westgate, Auckland 0814